Heat Pump Pass

Installer and stakeholder training on the basic concepts of heating and cooling with heat pumps delivered through on demand video sessions. Request access below!

What is the Heat Pump Pass?

Heat Pump Pass is two video courses.

The Heat Pump Pass 1 comprises approximately 5 hours of on-demand video training delivered in 26 segments of a few minutes each.

The follow-on course, Heat Pump Pass 2 is about 2 hours long and is delivered in 11 segments. You will need to sign up for part 2 after your initial course as registration is not automatic.

We recommend that you begin with Heat Pump Pass 1. Indeed many installers have found that part 1 gave them a deeper understanding of the subject even when they have been installing for a while. 

The full list of subjects covered is given below.

 

Who is it suitable for?

This is a basic course for those who need a basic technical understanding of how heat pumps work and some key consideratons for installation. It would be ideal for:

  • Heating engineers wishing to transition from boiler installation to heat pumps
  • Trainee heating engineers
  • Existing heat pump engineers wishing to deepen their knowledge of different heat pump technologies and/or STIEBEL ELTRON products

 

How to sign up for part 1 or 2

We have a limited number of licenses for every month for the course and allocate these on a first come, first served basis. Normally we have ample supply to allow for immedate access, though at busy times you may be placed on a waiting list for a short period. To request access simply email training@stiebel-eltron.co.uk or fill in the contact form linked below. You can select on the form whether you want part 1 or 2 of the course - if you email, remember to indicate which course you need.

Request heat pump pass access
Heat pump pass 1 content  Heat pump pass 2 content 
  • How does a heat pump work?
  • Heat loss calculations 
  • COP, SCOP & SPF
  • Selecting the correct heat pump
  • Different heat pump types
  • Selecting the correct cylinders
  • Monovalent, Monoenergetic, Bivalent Parallel and Alternative
  • Product location
  • On-Off Vs. Inverter
  • Introduction to the toolbox
  • Different types of heating circuits
  • Navigator tool
  • System pressure and water quality
  • Heat pump tool
  • Pipe sizing
  • Materials tool
  • With or without a buffer?
  • Frequently asked questions
  • Different models of air source heat pumps
  • Products 
  • How to site an air source heat pump
  
  • Horizontal vs. vertical ground source collectors
  
  • Water to water heat pumps
  
  • System design
  
  • Domestic hot water
  
  • Domestic hot water cylinders for heat pump systems
  
  • Cooling with a heat pump 
  
  • WPM heat pump manager
  
  • Wiring a heat pump
  
  • Heat pump cascades
  
  • A checklist before turning on a heat pump
  
  • Error codes
  
  • Considerations for heat pumps only doing DHW
  

Course handbook

A quick guide to navigating the training portal whilst completing your heat pump pass.

Download the handbook